Perancangan Prototype Aplikasi Review Produk dan Jasa Berbassis Web
DOI:
https://doi.org/10.55606/juitik.v5i3.1084Keywords:
application, admin, reviewer, sponsor, social networkAbstract
Reviewing goods and services is an activity carried out to help provide information between users or reviewers about goods and services. However, in Indonesia there is still little attention and lack of interest in review activities, so that information about goods and services is still difficult to obtain. The solution provided is to create a web-based application that can help provide information about goods and services. This study designs a prototype of a web-based goods and services review application. This application provides various review information about goods and services. The creation of this application will be divided into several modules, such as the admin module, reviewer module, sponsor module, basic module and social network. The admin module is a module that contains data management carried out by the admin and the settings contained in this application. Meanwhile, the reviewer module explains the features that will be used by users. The sponsor module contains features that can be used by the sponsor. In addition, there are basic modules and social networks that function as communication links between users. This application uses the SDLC (Systems Development Lifecycle) method with a waterfall model and is made using the codeigniter framework.
References
Bahill, A. T., & Gissing, B. (1998). Re-evaluating systems engineering concepts using systems thinking. IEEE Transactions on Systems, Man, and Cybernetics - Part C: Applications and Reviews, 28(4), 516–527. https://doi.org/10.1109/5326.708428
Beizer, B. (1990). Software Testing Techniques (2nd ed.). New York: Van Nostrand Reinhold.
Chen, Y., Fay, S., & Wang, Q. (2011). The Role of Marketing in Social Media: How Online Consumer Reviews Evolve. Journal of Interactive Marketing, 25(2), 85–94. https://doi.org/10.1016/j.intmar.2011.01.003
Cheung, C. M., & Thadani, D. R. (2012). The impact of electronic word-of-mouth communication: A literature analysis and integrative model. Decision Support Systems, 54(1), 461–470. https://doi.org/10.1016/j.dss.2012.06.008
Dennis, A., Wixom, B. H., & Tegarden, D. (2015). Systems Analysis and Design (6th ed.). Hoboken, NJ: Wiley.
Filieri, R. (2015). What makes online reviews helpful? A diagnosticity-adoption framework to explain informational and normative influences in e-WOM. Journal of Business Research, 68(6), 1261–1270. https://doi.org/10.1016/j.jbusres.2014.11.006
Hidayat, T., & Nugroho, A. (2019). Analisis Sistem Aplikasi Review Produk Dalam E-commerce di Indonesia. Jurnal Teknologi dan Sistem Komputer, 7(3), 144–152.
Kaplan, A. M., & Haenlein, M. (2010). Users of the world, unite! The challenges and opportunities of Social Media. Business Horizons, 53(1), 59–68. https://doi.org/10.1016/j.bushor.2009.09.003
Kim, S. M., Pantel, P., Chklovski, T., & Pennacchiotti, M. (2011). Automatically assessing review helpfulness. In Proceedings of the 2011 Conference on Empirical Methods in Natural Language Processing (pp. 478–488).
Laudon, K. C., & Laudon, J. P. (2020). Management Information Systems: Managing the Digital Firm (16th ed.). Pearson.
Nielsen, J. (1994). Usability Engineering. San Diego, CA: Academic Press.
Park, D. H., Lee, J., & Han, I. (2007). The effect of on-line consumer reviews on consumer purchasing intention: The moderating role of involvement. International Journal of Electronic Commerce, 11(4), 125–148.
Prasetyo, Y., Siregar, M., & Hidayati, D. (2021). Sistem Review Produk Berbasis Komunitas: Studi Kasus Aplikasi Mobile. Jurnal Teknologi Informasi dan Ilmu Komputer, 8(1), 32–38.
Pressman, R. S., & Maxim, B. R. (2015). Software Engineering: A Practitioner’s Approach (8th ed.). New York: McGraw-Hill Education.
Rahardjo, B., & Putra, R. (2018). Peningkatan Loyalitas Konsumen Melalui Review Produk di Platform Digital. Jurnal Manajemen Pemasaran, 13(1), 41–48.
Rosa, M. A. S. (2013). Rekayasa Perangkat Lunak Terstruktur dan Berorientasi Objek. Bandung: Informatika.
Satzinger, J. W., Jackson, R. B., & Burd, S. D. (2012). Systems Analysis and Design in a Changing World (6th ed.). Boston: Cengage Learning.
Scott, J. (2017). Social Network Analysis (4th ed.). SAGE Publications.
Shelly, G. B., & Rosenblatt, H. J. (2012). Systems Analysis and Design (9th ed.). Boston: Cengage Learning.
Sommerville, I. (2011). Software Engineering (9th ed.). Boston: Pearson Education.
Yoon, S. J. (2012). A social network approach to the influences of eWOM on purchase intentions: The role of source credibility. Asia Pacific Journal of Marketing and Logistics, 24(4), 658–677. https://doi.org/10.1108/13555851211259011
Zhang, Z., Ye, Q., Law, R., & Li, Y. (2010). The impact of e-word-of-mouth on the online popularity of restaurants: A comparison of consumer reviews and editor reviews. International Journal of Hospitality Management, 29(4), 694–700. https://doi.org/10.1016/j.ijhm.2010.02.002
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Jurnal Ilmiah Teknik Informatika dan Komunikasi
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
