Analisis dan Evaluasi Sistem Absensi Digital di PT. Abdai Indonesia Menggunakan Metode Web Usability Testing
DOI:
https://doi.org/10.55606/juisik.v5i2.1187Keywords:
Usability, Digital Attendance System, Web Usability Testing, System Usability ScaleAbstract
Digital transformation has led companies to adopt digital attendance systems to improve administrative efficiency. PT. Abdai Indonesia has implemented a web-based attendance system, but several issues have emerged, including a non-intuitive interface, confusing navigation, and features that do not meet user needs. This study aims to analyze and evaluate the system’s usability using the Web Usability testing method. A descriptive quantitative approach was used, with data collected through the System Usability Scale (SUS) questionnaire, direct observation, and structured interviews. The sample consisted of 21 active users from various divisions. The findings show an average usability score of 2.23 out of 5, indicating a low level of system usability. Most respondents expressed dissatisfaction and difficulty using the system, particularly in terms of interface design, navigation, and operational efficiency. Evaluation based on Jakob Nielsen’s five usability components—Learnability, Efficiency, Memorability, Error Handling, and Satisfaction—revealed that none achieved a satisfactory score. These results suggest that the system requires significant improvements, especially in user interface design and overall user experience. This research is expected to serve as a reference for enhancing the digital attendance system in the future, making it easier to use and better aligned with user expectations.
References
Amir, F., Oriyasmi, F., & Fadhilillah, F. (2023). Design of web-based employee absence information system at Vocational High School Hasanah Pekanbaru. Jurnal Sistem Informasi dan Komputer, 3(1), 11–18.
Anderson, P. (2021). Pengembangan iman dan karakter dalam pendidikan Kristen di sekolah dasar. Tinjauan Pedagogi Kristen: Journal of Applied Informatics and Computing, 4(1), 38–44. https://doi.org/10.30871/jaic.v4i1.1966
Christina Juliane, Dzulkarnaen, R., & Susanti, W. (2022). Metode McCall’s untuk pengujian kualitas sistem informasi administrasi tugas akhir (SIATA). Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi), 3(3), 488–495. https://doi.org/10.29207/resti.v3i3.1170
Firmansyah, A. (2021). Analisis tingkat kegunaan sistem absensi karyawan menggunakan metode SUS pada perusahaan swasta. Jurnal Sistem Informasi dan Komputer, 9(1), 22–30.
Fitriani, D., & Gunawan, A. (2020). Evaluasi usability pada aplikasi web berbasis Bootstrap menggunakan metode usability testing. Jurnal Teknologi Informasi dan Komputer, 6(1), 45–51.
Hasbi, M., & Saputra, N. R. (2021). Analisis quality of service (QoS) jaringan internet kantor pusat King Bukopin dengan menggunakan Wireshark. Jurnal Teknologi Informasi JUST-IT, 12(1), 1–7. https://jurnal.umj.ac.id/index.php/just-it/article/view/13596
Khairul, K. Z., Rianti, E., Yenila, F., & Pradana, T. (2023). Analisis kualitas sistem informasi absensi karyawan dengan metode McCall. Jurnal KomtekInfo, 10(3), 93–100. https://doi.org/10.35134/komtekinfo.v10i3.417
Kurniawan, B., & Pramudito, H. (2021). Evaluasi sistem informasi berbasis web menggunakan metode usability. Jurnal Sistem Informasi dan Komputer, 9(2), 77–84.
Nugroho, D. (2021). Analisis sistem absensi digital menggunakan teknologi QR code dan geolocation. Jurnal Teknologi Informasi dan Komputer, 4, 25–39.
Nugroho, Y., & R., A. (2020). Evaluasi usability sistem e-presensi ASN menggunakan metode SUS. Jurnal Informatika dan Rekayasa Perangkat Lunak, 5(3), 188–195.
Pambudi, G. S., Sriyanto, S., & Arvianto, A. (2022). Rancang bangun sistem informasi manajemen aset berbasis web untuk optimalisasi penelusuran aset di Teknik Industri UNDIP. J@ti Undip: Jurnal Teknik Industri, 11(3), 187–196. https://doi.org/10.14710/jati.11.3.187-196
Putra, R., & Ramadhan, M. (2019). Penerapan sistem absensi digital berbasis web untuk monitoring kehadiran karyawan. Jurnal Teknik Informatika dan Sistem Informasi, 5(2), 112–118.
Rahmawati, L., & Aziz, A. (2020). Analisis usability pada sistem absensi online menggunakan web usability testing. Jurnal Ilmiah Komputer dan Informatika (KOMPUTA), 9(3), 130–138.
Sani, A. (2018). Penerapan metode k-means clustering pada perusahaan. Jurnal Ilmiah Teknologi Informasi, 353, 1–7.
Sani, A., & Wiliani, N. (2019). Faktor kesiapan dan adopsi teknologi informasi dalam konteks teknologi serta lingkungan pada UMKM di Jakarta. JITK (Jurnal Ilmu Pengetahuan dan Teknologi Komputer), 5(1), 49–56.
Sani, A., Wiliani, N., Budiyantara, A., & Nawaningtyas, N. (2020). Pengembangan model adopsi teknologi informasi terhadap model penerimaan teknologi di antara UMKM. JITK (Jurnal Ilmu Pengetahuan dan Teknologi Komputer), 5(2), 151–158.
Santosa, A. (2020). Evaluasi kinerja sistem informasi absensi pegawai menggunakan metode PIECES. Jurnal Teknologi dan Sistem Komputer, 7(2), 71–80.
Sarumaha, S. S., & Taufik, A. (2024). Penilaian aplikasi Veryeasy Accounting Solution pada Apotik Sari Murah dengan metode UAT. Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis, 3(1), 47–55.
Susanto, Y., & Hidayat, R. (2018). Implementasi sistem absensi berbasis QR code dan evaluasi usability. Jurnal Teknologi Informasi dan Terapan, 6(1), 55–63.
Wulandari, R., & Hidayat, T. (2022). Evaluasi usability aplikasi absensi mahasiswa menggunakan metode System Usability Scale (SUS). Jurnal Sistem dan Teknologi Informasi, 10(2), 135. https://doi.org/10.1234/jtsi.v10i2.135
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Jurnal ilmiah Sistem Informasi dan Ilmu Komputer
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
