Peran Kepemimpinan Dalam Mengelola Konflik Dilingkungan Organisasi Secara Efektif
DOI:
https://doi.org/10.55606/jurimea.v6i2.2219Keywords:
Kepemimpinan, Konflik Organsiasi, Manajemen Konflik, Komunikasi, Strategi KonflikAbstract
Leadership plays a crucial role in conflict management within an organization. Conflict is an unavoidable phenomenon in interactions between individuals and groups with differing interests, values, or perspectives. If not managed effectively, this conflict can negatively impact individual performance within an organization, work relationships, and member productivity. Therefore, effective leaders are required to manage conflict effectively and productively. This study aims to analyze the role of leadership in managing conflict within an organization. By using qualitative research methods through a descriptive approach. The results of this study indicate that leaders possess strategic skills in identifying the initial sources of conflict, facilitating communication between members, and creating fair and mutually beneficial solutions between individuals and groups. Leaders must also possess strong communication skills, empathy, and negotiation skills to manage conflict positively and prevent it from escalating into a larger problem. With effective leadership, conflict can be utilized as a means to improve cooperation, innovation, and overall organizational performance. This research is expected to provide an understanding of the importance of the role of leadership in creating a more harmonious and productive organizational environment.
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