Pengembangan Layanan Perpustakaan Daerah Kabupaten Semarang Berdasarkan Preferensi Masyarakat
DOI:
https://doi.org/10.55606/sinov.v6i1.806Keywords:
Service development, regional libraries, user preferencesAbstract
The Semarang Regency Regional Library has been supporting its users to increase their knowledge and knowledge informally. In order to continue to improve the reach and quality of its services, research needs to be carried out as a reference for developing Regional Library services so that they can be in line with the needs of users. This research aims to identify efforts that need to be made by the Semarang Regency Regional Library to develop its services based on the preferences of the library community as users of library services. This research was carried out using qualitative methods by extracting data from observations and surveys using purposive sampling by distributing open questionnaires to readers as respondents. The results of the research show that library services are very useful for respondents (60.0%), especially to increase knowledge (25.77%), reduce stress and mental pressure (22.70%), and help complete school or college assignments (21, 47%). The weakness of service at the Regional Library that was most felt by respondents was "the small number and variety of books" (42.37%). Locations for service development based on respondents' choice were Ambarawa (30.21%), West Ungaran (16.67%), Bandungan (13.54%), and Bawen (11.46%). The conclusion of this research is that the Semarang Regency Regional Library service must continue to be developed because it has provided benefits for readers which are realized through increasing the quantity and quality of books, digitizing collections, expanding and repairing buildings which is balanced with the addition of adequate indoor facilities as well as suggestions regarding further development locations. to pay attention to ease of accessibility for the community, especially ease of transportation access to the location.
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