SELA TARAMITA; ZENA LUSI. Analisis Pelayanan Publik Menggunakan Customer Relationship Management Model . Jurnal Ilmiah Manajemen, Bisnis dan Kewirausahaan, [S. l.], v. 5, n. 2, p. 682–693, 2025. DOI: 10.55606/jurimbik.v5i2.949. Disponível em: https://journal.sinov.id/index.php/jurimbik/article/view/949. Acesso em: 28 jun. 2025.