Jurnal Ilmiah Teknik Informatika dan Komunikasi
type: channel
description: Journal Title: Jurnal Ilmiah Teknik Informatika dan Komunikasi Initials: JUITIK Frequency: Maret, Juli dan November Print ISSN: 2827-8127 Online ISSN: 2827-7945 Editor in Chief: Toni Wijanarko Adi Putra, M.Kom. DOI: 10.55606 Publisher: Lembaga Pengembangan Kinerja Dosen Jurnal Ilmiah Teknik Informatika dan Komunikasi E-ISSN: 2827-7945 (Online) / P-ISSN: 2827-8127 (print) merupakan Jurnal yang diterbitkan oleh Lembaga Pengembangan Kinerja Dosen.Jurnal ini terakreditasi SINTA 5 (Surat Keputusan Direktur Jenderal Pendidikan Tinggi, Riset, dan Teknologi Nomor daftar 10/C/C3/DT.05.00/2025 tanggal 21 Maret 2025 tentang Peringkat Akreditasi Jurnal Ilmiah Periode I Tahun 2025) dimulai dari Volume 2 Nomor 2 Tahun 2022 sampai Volume 7 Nomor 1 Tahun 2027. Jurnal Ilmiah Teknik Informatika dan Komunikasi adalah untuk menyebarluaskan, mengembangkan dan menfasilitasi hasil penelitian mengenai bidang ilmu Teknik dan Informatika, sebagai media bagi para dosen, guru, peneliti dan para praktisi dalam bidang Teknik dan Informatika dari seluruh Indonesia, dalam melakukan pertukaran informasi tentang hasil-hasil penelitian terbaru yang telah dilakukan. Jurnal ini terbit 3 kali dalam setahun yaitu pada bulan Maret, Juli dan November. Indexed by : Journal Sponsors and Partners :
publisher: Lembaga Pengembangan Kinerja Dosen
language: en-US
publication name: Jurnal Ilmiah Teknik Informatika dan Komunikasi
issn: 2827-8127
items: Sistem Pakar Diagnosa Penyakit Tanaman Padi Menggunakan Metode Forward Chaining
items: Sistem Pakar Diagnosa Awal Penyakit Ginjal Menggunakan Metode Forward Chaining
items: Implementasi Strategi Komunikasi Lintas Budaya dalam Pelayanan Penginapan Lokal di Badung, Bali
items: Crisis Communication in Bali's Tourism Industry in Dealing With the Issue of Over Tourism
items: Pengaruh Penyebaran Informasi Akun Instagram @txtdarisukabumi terhadap Tingkat Pemahaman Informasi Para Pengikutnya
items: Techniques For Managing A Broadcast Media Business with Management Principles
items: Konstruksi Sosial Eksistensi Danantara pada Nasabah Bank Negara Indonesia Cabang Denpasar
items: Converage and Broadcast Media Functions : Advertising Media, Entertainment Media, Information Media, Service Media
items: Document Management System (DMS) Arsip Digital, Manajemen Versi Dokumen, Persetujuan Elektronik di PT Home Center Indonesia Retail (Informa Sawangan)
items: Kajian Konstruksi Gender Dalam Film 500 Days of Summer Melalui Analisis Teori Performativitas Gender Judith Butler
items: Perubahan Prilaku, Pola Komunikasi, dan Hubungan sosial, Anak Akibat Kecanduan Handpone di Lingkungan Keluarga, Sekolah dan Teman Sebaya
items: Peran Media Sosial dalam Membentuk Tren Makanan di Kalangan Remaja
items: Pengaruh Konten Media Instagram @tempodotco terhadap Partisipasi Politik Digital Gen Z di Indonesia
items: Pengaruh Frekuensi Notifikasi Media Sosial terhadap Konsentrasi Belajar pada Mahasiswa di Daerah Istimewa Yogyakarta
items: Implementasi Strategi Komunikasi Digital Berbasis IMC pada Perusahaan Penempatan Pekerja Migran
items: Landasan Teori Metodologi Penelitian dalam Ilmu Komputer: Analisis Pendekatan Kuantitatif dan Kualitatif
items: Analisis Tingkat Keberhasilan Pelaksanaan Program 3R di Tingkat Satuan Pendidikan Menggunakan Data Mining dengan Algoritma C4.5
items: Quarter Life Crisis Akibat Kebingungan Karier (Pengalaman Hidup Mahasiswa Akhir UNSIKA dalam Perspektif Fenomenologi)
items: Identifikasi Topik Populer Fandom Alien Stage pada Round 6 Berdasarkan Komentar Youtube Menggunakan Text Mining
items: Bauran Komunikasi Pemasaran Pariwisata dalam Meningkatkan Jumlah Wisatawan
items: Prediksi Jumlah Penumpang Light Rail Transit (LRT) Palembang Menggunakan Metode Seasonal Autoregressive Integrated Moving Average (SARIMA)
items: Makna Komitmen dalam Lirik Lagu “Promise” Karya EXO
items: Analisis Ketidakmerataan Cakupan Jaringan 5G di Pulau Jawa Berdasarkan Distribusi Infrastruktur gNodeB
items: artikel Analisis Kampanye UMJ Green Campus by Treecycle Project
items: Penerapan Digital Wellness dalam Menggunakan Media Sosial untuk Mencegah Pelecehan Daring pada Generasi Z
items: Penerapan Narasi Partisipatoris dalam Penulisan Naskah Video Dokumenter “Dari Rasi Jadi Mimpi: Langkah Menjaga Tradisi”
items: Perancangan dan Implementasi Sistem Otomatisasi Pemesanan dan Pembayaran untuk Layanan Rental Berbasis Web
items: Analisis Sentimen Pengunjung terhadap Tempat Wisata di Yogyakarta Menggunakan Support Vector Machine (SVM) dan Linear Discriminant Analysis (LDA)
items: Analisis Iklim Komunikasi Organisasi pada Travel Agent Real Bali Holidays

Sistem Pakar Diagnosa Penyakit Tanaman Padi Menggunakan Metode Forward Chaining
type: item
description: Rice is one of the leading commodities in Indonesia that has a strategic role in maintaining national food security. One of the main factors that hinders the increase in rice crop production is disease attacks, which can be caused by pathogens, host plant conditions, or less supportive environmental factors. The process of diagnosing rice crop diseases generally requires special expertise, knowledge, and experience from experts in the field of agriculture, the availability of which is still limited in some areas. Therefore, technology-based solutions are needed to assist farmers in making quick and accurate diagnoses. This research aims to build a mobile-based expert system that is able to diagnose 13 types of rice plant diseases based on 43 symptoms, by referring to the knowledge of three experts. The reasoning method used is forward chaining, while the uncertainty calculation method uses Shafer's Dempster theory. The results of the black box test showed that the expert system had a functional suitability rate of 100% based on all test scenarios carried out. In addition, the results of the theoretical calculation test showed that the system calculation was in accordance with the results of manual calculations. The accuracy test of the system on 30 test cases obtained an accuracy rate of 81.11%, so the system is considered quite reliable as a tool to diagnose rice plant diseases.
creator: Ismail Ismail
creator: Hermi Rani
creator: Nabila Amelia
rights: Copyright (c) 2025 Jurnal Ilmiah Teknik Informatika dan Komunikasi https://creativecommons.org/licenses/by-sa/4.0/deed.en
license: deed.en
date: 2026-01-07
publication date: 2026-01-07
volume: 6
number: 1
starting page: 01
ending page: 16
doi: 10.55606/juitik.v6i1.1752

Sistem Pakar Diagnosa Awal Penyakit Ginjal Menggunakan Metode Forward Chaining
type: item
description: The kidneys are a vital organ in the body's metabolic system. Most people still lack understanding of the importance of their role in the human body, especially the various diseases that can arise in the kidney area. They are also less familiar with the symptoms of kidney disease. Kidney disease requires specialist doctors to diagnose it, which is relatively expensive, and the number of nephrologists in Indonesia is still limited. Limited knowledge about kidney disease and the limited number of nephrologists makes it difficult for the public to diagnose kidney disease early. The system development methodology used is the Extreme Programming (XP) methodology. This study builds an expert system application for the early diagnosis of kidney disease using the inference method, namely the forward chaining method. A survey was conducted with 20 respondents selected by sampling to test the design and usability of the application. After conducting UAT (user acceptance task) testing, the average UAT percentage of respondents was 84.4%. This study assessed the design and usability of the kidney disease expert system application.
creator: Rukmawati Rukmawati
creator: Ismail Ismail
creator: Nurhikma Ramadhani
rights: Copyright (c) 2025 Jurnal Ilmiah Teknik Informatika dan Komunikasi https://creativecommons.org/licenses/by-sa/4.0/deed.en
license: deed.en
date: 2026-01-07
publication date: 2026-01-07
volume: 6
number: 1
starting page: 17
ending page: 32
doi: 10.55606/juitik.v6i1.1751

Implementasi Strategi Komunikasi Lintas Budaya dalam Pelayanan Penginapan Lokal di Badung, Bali
type: item
description: This research aims to analyze intercultural communication strategies and the effectiveness of communication within the service interactions at Bakung Beach Resort, Badung, Bali. The study is based on the increasing intercultural interactions between resort staff and international tourists, which require communication competencies capable of bridging differences in language, values, and communication styles. This research employs a qualitative approach using a case study method, utilizing in-depth interviews, field observations, and documentation. The findings reveal that the intercultural communication strategies implemented by the staff include the use of nonverbal expressions such as smiling, eye contact, and gestures, language adjustment through simple and clear sentences, and emotional management to maintain a comfortable interaction. Communication effectiveness is analyzed using Gudykunst’s Anxiety/Uncertainty Management (AUM) Theory, which consists of four indicators: predictive uncertainty, explanatory uncertainty, anxiety management, and effectiveness of message delivery. Results indicate that the staff successfully reduce uncertainty through careful observation of guest behavior, interpret guest intentions through clarification and nonverbal cues, and manage anxiety to maintain polite and professional service. Communication is considered effective as indicated by minimal misunderstandings, increased tourist comfort, and the creation of harmonious interpersonal relationships. This study concludes that cultural adaptability and the application of appropriate communication strategies play crucial roles in delivering high-quality services in a multicultural hospitality environment.
creator: Ni Ketut Arniti
creator: Yustitia Widiasari
rights: Copyright (c) 2025 Jurnal Ilmiah Teknik Informatika dan Komunikasi https://creativecommons.org/licenses/by-sa/4.0/deed.en
license: deed.en
date: 2026-01-07
publication date: 2026-01-07
volume: 6
number: 1
starting page: 33
ending page: 43
doi: 10.55606/juitik.v6i1.1883

Crisis Communication in Bali's Tourism Industry in Dealing With the Issue of Over Tourism
type: item
description: Overtourism has emerged as a emergd as a structural crisis in many tourism destinations, including Bali, driven by post-pandemic visitation growth, media amplification, and limited destination carrying capacity. This condition has intensified environmental, social, and reputational pressures, necessitating that tourism stakeholders adopt effective crisis communication strategies. This study aims to analyze crisis communication practices employed by the tourism industry in Bali in addressing overtourism issues, identify the roles of key stakeholders, and evaluate the implications of media and digital communication in shaping public perceptions. Using a qualitative approach, data were collected through in-depth interviews with government officials, tourism industry actors, and local community representatives, complemented by field observations and document analysis. The data were analyzed thematically to identify patterns of crisis narratives, coordination mechanisms, and communication strategies. The findings indicate that crisis communication in Bali is increasingly characterized by collaborative governance, transparency-oriented messaging, and the strategic use of digital platforms to manage public discourse. Media framing and user-generated content were found to significantly influence the escalation of overtourism as a reputational crisis, while coordinated communication among stakeholders helped mitigate negative perceptions and support sustainable tourism policies. This study concludes that effective crisis communication plays a critical role not only in managing overtourism-related crises but also in strengthening destination resilience and long-term sustainability.
creator: Agnesia Hervina Tiaraningrum
creator: Ridy Sulhana
creator: R. Raditya Wira Fabri
rights: Copyright (c) 2025 Jurnal Ilmiah Teknik Informatika dan Komunikasi https://creativecommons.org/licenses/by-sa/4.0/deed.en
license: deed.en
date: 2026-01-07
publication date: 2026-01-07
volume: 6
number: 1
starting page: 44
ending page: 58
doi: 10.55606/juitik.v6i1.1909

Pengaruh Penyebaran Informasi Akun Instagram @txtdarisukabumi terhadap Tingkat Pemahaman Informasi Para Pengikutnya
type: item
description: This study was conducted to determine whether the dissemination of information by the Instagram account @txtdarisukabumi had an effect on the level of understanding of information among its followers. The background of this study stems from the habit of people increasingly relying on social media as a source of information, including for following local issues in their area. This study used a quantitative approach by distributing questionnaires to 100 respondents who were followers of the account. The collected data was then analyzed using descriptive analysis and simple linear regression to see the relationship between information dissemination as variable X and the level of information comprehension as variable Y. The results showed that respondents rated the information dissemination of the @txtdarisukabumi account as high, especially in terms of meeting information needs and motivation to use Instagram to obtain information. Other findings also show that followers' level of understanding of information is high, both in terms of attention to issues and understanding of the context of the information. Regression results show a positive influence between the dissemination of information and the level of understanding of information, which means that the better the information is conveyed, the better the followers' understanding of the message content. Based on these findings, this study concludes that the @txtdarisukabumi account plays a significant role in helping followers understand the local issues presented, so that the dissemination of information through social media can be an effective means of increasing public understanding of the information they consume.
creator: Muhammad Zahran Musyaffa Sanusi
creator: David Rizar Nugroho
creator: Enden Darjatul Ulya
creator: Mulyono Mulyono
rights: Copyright (c) 2025 Jurnal Ilmiah Teknik Informatika dan Komunikasi https://creativecommons.org/licenses/by-sa/4.0/deed.en
license: deed.en
date: 2026-01-07
publication date: 2026-01-07
volume: 6
number: 1
starting page: 59
ending page: 69
doi: 10.55606/juitik.v6i1.1918

Techniques For Managing A Broadcast Media Business with Management Principles
type: item
description: This study examines the application of management principles in the operation of broadcasting media businesses in an era where information flows are rapidly expanding. Effective management in the processes of news coverage and broadcasting is essential to ensure that the information delivered to the public remains accurate, relevant, and highly credible. The purpose of this research is to explore how management principles can be utilized to improve the operational quality of broadcasting media and enhance the institutions’ ability to respond to industry dynamics.The method used is a qualitative approach through a literature study, critically reviewing various primary and secondary sources. The findings indicate that the proper implementation of management principles can strengthen work structures, improve team coordination, and maximize the efficiency of broadcasting processes. These results provide new insights into management strategies that enable broadcasting media to adapt to contemporary needs and challenges. Furthermore, the study underscores the importance of continuous managerial innovation to maintain the competitiveness of broadcasting institutions amid technological changes and the evolving preferences of audiences.
creator: Winda Kustiawan
creator: Siti Nuraisah Nst
creator: Rindiyani Rindiyani
creator: Nadia Maharani
creator: Mhd Farhan Aziz
creator: Muhammad Fatur Rizki
rights: Copyright (c) 2025 Jurnal Ilmiah Teknik Informatika dan Komunikasi https://creativecommons.org/licenses/by-sa/4.0/deed.en
license: deed.en
date: 2026-01-07
publication date: 2026-01-07
volume: 6
number: 1
starting page: 70
ending page: 78
doi: 10.55606/juitik.v6i1.1917

Konstruksi Sosial Eksistensi Danantara pada Nasabah Bank Negara Indonesia Cabang Denpasar
type: item
description: The establishment of the Daya Anagata Nusantara Investment Management Agency (Danantara) in 2025 triggered the spread of misinformation regarding the management of funds in state-owned banks, including Bank Negara Indonesia (BNI). The lack of early public communication led some BNI Denpasar Branch customers to experience uncertainty and concern about the security of their savings. This study aims to analyze the role of BNI’s organizational communication in shaping customers’ social construction of Danantara’s existence through Berger and Luckmann’s three stages of social construction, externalization, objectivation, and internalization. This research employs a descriptive qualitative approach using in-depth interviews, observation, and documentation involving customers, frontliners (customer service and tellers), and supporting informants from GenBI, totaling seven participants. The findings show that in the externalization stage, customers’ initial perceptions were shaped by social media information dominated by negative and speculative narratives. In the objectivation stage, BNI’s organizational communication, through internal briefings, circular letters, and direct clarification by frontliners, played a role in stabilizing meanings and reducing customer anxiety. In the internalization stage, customers accepted a new understanding that Danantara is not related to their deposits, allowing them to regain a sense of financial security. Thus, BNI’s organizational communication plays a significant role in shaping customers’ social construction, dispelling misinformation, and restoring public trust in the bank’s stability amid national issues related to Danantara.
creator: Ni Nyoman Sintha Tresnawati
creator: Ni Wayan Widhiastini
rights: Copyright (c) 2025 Jurnal Ilmiah Teknik Informatika dan Komunikasi https://creativecommons.org/licenses/by-sa/4.0/deed.en
license: deed.en
date: 2026-01-01
publication date: 2026-01-01
volume: 6
number: 1
starting page: 79
ending page: 99
doi: 10.55606/juitik.v6i1.1930

Converage and Broadcast Media Functions : Advertising Media, Entertainment Media, Information Media, Service Media
type: item
description: Broadcast media encompassing television, radio, public broadcasting, and digital platforms plays a central and increasingly significant role within the sphere of contemporary societal life. The content presented, particularly in the form of advertising, entertainment, information, and public services, possesses the capability to transform the way individuals access knowledge, consume leisure, and utilize public facilities. This paper aims to elaborate upon and describe these four essential functions of broadcast media, analyze their implications, and delineate the interconnection and functional integration of media amidst the progress of the digital era. In the digital age, these four media functions no longer operate in isolation (siloism) but tend to integrate with one another through the mechanism of convergence within a single platform ecosystem, as evidenced by platforms such as YouTube or TikTok. This convergence facilitates simultaneous and streamlined access for the public to a diverse range of needs. Consequently, this integration necessitates the strengthening of digital literacy among the audience to enable critical content filtering and the mitigation of potential negative impacts. A comprehensive understanding of broadcast media functions constitutes an essential prerequisite for ensuring their optimal utilization for the public good and supporting national development.
creator: Winda Kustiawan
creator: Tri Andini
creator: Dermawan Wijaya Harahap
creator: Adelia Hasibuan
creator: Khairil Anzar
creator: Sahlan Habibi Siregar
rights: Copyright (c) 2026 Jurnal Ilmiah Teknik Informatika dan Komunikasi https://creativecommons.org/licenses/by-sa/4.0/deed.en
license: deed.en
date: 2026-01-07
publication date: 2026-01-07
volume: 6
number: 1
starting page: 100
ending page: 117
doi: 10.55606/juitik.v6i1.1940

Document Management System (DMS) Arsip Digital, Manajemen Versi Dokumen, Persetujuan Elektronik di PT Home Center Indonesia Retail (Informa Sawangan)
type: item
description: The rapid growth of digital documents in organizational environments demands a reliable and structured system for managing document storage, version control, and approval workflows in an efficient and secure manner. This research develops a Document Management System (DMS) equipped with versioning and electronic approval features to improve overall document lifecycle processes at PT Home Center Indonesia Retail (Informa Sawangan). The system was developed through the Software Development Life Cycle (SDLC) methodology, consisting of requirements analysis, system design, implementation, and comprehensive testing stages. Several Unified Modeling Language (UML) diagrams including use case, activity, sequence, and Entity Relationship Diagram (ERD) were used to represent and clarify the system model and its functional processes. The results show that the implementation of the DMS significantly increases operational efficiency, accelerates document retrieval time, improves version tracking accuracy, and enhances transparency and accountability in approval workflows. Overall, the findings provide valuable insight into effective digital document governance and can serve as a practical reference for future system development and implementation in similar organizational environments.
creator: Zainal Abidhin
creator: Titik Oktaviani
creator: Wasis Haryono
rights: Copyright (c) 2026 Jurnal Ilmiah Teknik Informatika dan Komunikasi https://creativecommons.org/licenses/by-sa/4.0/deed.en
license: deed.en
date: 2026-01-05
publication date: 2026-01-05
volume: 6
number: 1
starting page: 118
ending page: 127
doi: 10.55606/juitik.v6i1.1942

Kajian Konstruksi Gender Dalam Film 500 Days of Summer Melalui Analisis Teori Performativitas Gender Judith Butler
type: item
description: This study examines gender performativity in the film 500 Days of Summer using Judith Butler’s theory of gender performativity as the main analytical framework. Butler argues that gender is not an inherent identity but a social construct formed through repeated actions, language, and everyday expressions. This qualitative research analyzes how the characters Summer Finn and Tom Hansen represent gender construction through dialogue, cinematic visuals, and symbolic elements presented throughout the narrative. Data were collected from dialogue scripts, visual components such as expressions, gestures, framing, lighting, and costumes, as well as symbolic signs supporting the interpretation of gender. The analysis shows that the film consistently presents a reversal of traditional gender norms. Summer is portrayed as an independent, rational, and dominant woman, while Tom is depicted as emotional, sensitive, and passive. This configuration reinforces Butler’s concept that gender is fluid, unstable, and produced through repeated social practices. The findings indicate that 500 Days of Summer not only offers a romantic storyline but also provides a critique of traditional stereotypes of masculinity and femininity through the performativity of its two main characters. This research is expected to enrich studies on gender representation in film and create space for broader discussions on the construction of gender identity in popular culture.
creator: Syahru Ramadhan Awaluddin Fitroh
creator: Melati Budi Srikandi
creator: Anak Agung Istri Agung Maheswari
creator: Kadek Devi Kalfika Anggria Wardani
rights: Copyright (c) 2026 Jurnal Ilmiah Teknik Informatika dan Komunikasi https://creativecommons.org/licenses/by-sa/4.0/deed.en
license: deed.en
date: 2026-01-12
publication date: 2026-01-12
volume: 6
number: 1
starting page: 128
ending page: 147
doi: 10.55606/juitik.v6i1.1976

Perubahan Prilaku, Pola Komunikasi, dan Hubungan sosial, Anak Akibat Kecanduan Handpone di Lingkungan Keluarga, Sekolah dan Teman Sebaya
type: item
description: The rapid development of digital technology has had a significant impact on children's social lives, particularly through the increasingly widespread use of smartphones at an early age. The phenomenon of smartphone addiction in children has become a complex social and psychological issue because it affects their behavior, communication patterns, and social relationships within the family, school, and peer environment. This study aims to systematically examine the effect of smartphone addiction on changes in children's behavior, communication, and social relationships using a Systematic Literature Review (SLR) approach. The review process was conducted based on the PRISMA protocol on scientific literature published between 2019 and 2025, encompassing 27 selected articles from various academic databases. The analysis results indicate that smartphone addiction impacts increased impulsive behavior, decreased face-to-face interactions, impaired family communication, and reduced empathy and social engagement in children. Key risk factors include weak parental control, social pressure from peers, and unmet emotional needs. Conversely, family support and digital literacy have been shown to act as protective factors. This research contributes to broadening the theoretical understanding of non-substance addictive behaviors in children and provides a basis for developing family-based and educational intervention strategies to establish a healthy balance in digital technology use among children.
creator: Meriyanto Meriyanto
creator: Eka Putra
rights: Copyright (c) 2026 Jurnal Ilmiah Teknik Informatika dan Komunikasi https://creativecommons.org/licenses/by-sa/4.0/deed.en
license: deed.en
date: 2026-01-13
publication date: 2026-01-13
volume: 6
number: 1
starting page: 148
ending page: 162
doi: 10.55606/juitik.v6i1.1989

Peran Media Sosial dalam Membentuk Tren Makanan di Kalangan Remaja
type: item
description: The purpose of this study is to understand the role of social media in shaping food trends among adolescents using a descriptive qualitative approach. The methods applied include data collection through literature studies from various written sources such as books, scientific articles, and journals, then analyzed using data reduction techniques, data presentation, and conclusion drawing to explore the meaning and subjective experiences of adolescents related to the consumption of food trends that emerge from social media. The results of the study show that social media is the main platform for the spread of food trends with visual content that is attractive and quickly goes viral, triggering teenagers to follow various contemporary food trends popularized by influencers and content creators. Social media influences teens' food preferences not only in terms of taste but also as an expression of social identity and digital lifestyle. This trend encourages the consumption of fast food and is less healthy, impacting adolescent spending patterns, changes in social interactions, and physical and mental health risks. The culinary industry is leveraging this trend as a digital marketing strategy, while impulsive consumption and social polarization are emerging challenges. Digital literacy and nutrition education is recommended to reduce negative impacts while maximizing the positive potential of using social media for adolescent welfare.
creator: Siti Suryani
creator: Arsya Febrina Putri Mardani
creator: Rhahma Novita Anggraini
creator: Paldea Peni Safitri
rights: Copyright (c) 2026 Jurnal Ilmiah Teknik Informatika dan Komunikasi https://creativecommons.org/licenses/by-sa/4.0/deed.en
license: deed.en
date: 2026-01-14
publication date: 2026-01-14
volume: 6
number: 1
starting page: 163
ending page: 175
doi: 10.55606/juitik.v6i1.1962

Pengaruh Konten Media Instagram @tempodotco terhadap Partisipasi Politik Digital Gen Z di Indonesia
type: item
description: This study aims to analyze the influence of @tempodotco's Instagram media content on Generation Z's digital political participation in Indonesia. This study uses a quantitative approach with an explanatory design. Data were collected through a survey using a structured questionnaire distributed online to 100 Generation Z respondents selected using a purposive sampling technique. Data were analyzed using inferential statistics with Pearson correlation tests and simple linear regression to determine the direction and magnitude of the influence between variables. The results show that @tempodotco's Instagram media content has a significant and positive influence on Generation Z's digital political participation in Indonesia. The coefficient of determination indicates that media content is able to explain some of the variation in digital political participation, while the rest is influenced by other factors outside the research model. These findings suggest that exposure to credible and critical independent media content can encourage young people's political engagement in the digital space. This study concludes that social media not only functions as an information channel but also as an important space for political participation for Generation Z. The results of this study are expected to contribute to the study of digital political communication and become a consideration for online media in developing strategies for presenting effective and relevant political content for the younger generation.
creator: Rini Rahyuni
creator: Indra Lestari
rights: Copyright (c) 2026 Jurnal Ilmiah Teknik Informatika dan Komunikasi https://creativecommons.org/licenses/by-sa/4.0/deed.en
license: deed.en
date: 2026-01-15
publication date: 2026-01-15
volume: 6
number: 1
starting page: 176
ending page: 186
doi: 10.55606/juitik.v6i1.2007

Pengaruh Frekuensi Notifikasi Media Sosial terhadap Konsentrasi Belajar pada Mahasiswa di Daerah Istimewa Yogyakarta
type: item
description: The rapid advancement of digital communication technology has made social media an important part of students' academic lives. However, the high frequency of social media notifications has the potential to distract attention and reduce concentration on learning. This study aims to identify the correlation between the number of social media notifications and students' focus on learning in the Special Region of Yogyakarta. The researcher applied a quantitative approach with an explanatory type. Data collection utilized an online questionnaire from 109 active students selected through the use of purposive sampling techniques. The research instrument consisted of 24 questions that had been tested for reliability and validity. Data processing utilized simple linear regression analysis operated through SPSS software version 30. Based on the research findings, the high intensity of social media notifications was proven to have a significant impact on students' concentration levels, as indicated by a significance value of <0.001. In addition, the coefficient of determination (R²) of 0.736 indicates that 73.6% of the changes in students' concentration can be explained by the variable of social media notification frequency, while the remaining 26.4% is influenced by other variables outside the scope of this study. These findings confirm that the more often students receive social media notifications, the greater the risk of decreased study concentration, making the management of notifications important in supporting learning effectiveness in the digital era.
creator: Ica Ananda Putri
creator: Farah Anindya Wahyu
creator: Asad Rifqi Habiburrahman
rights: Copyright (c) 2026 Jurnal Ilmiah Teknik Informatika dan Komunikasi https://creativecommons.org/licenses/by-sa/4.0/deed.en
license: deed.en
date: 2026-01-15
publication date: 2026-01-15
volume: 6
number: 1
starting page: 187
ending page: 201
doi: 10.55606/juitik.v6i1.2008

Implementasi Strategi Komunikasi Digital Berbasis IMC pada Perusahaan Penempatan Pekerja Migran
type: item
description: Digital transformation in labor migration services in Indonesia is increasingly urgent as the reliance on digital platforms for communication, recruitment, and promotion increases. This study aims to examine the digital communication strategies implemented by the Indonesian Migrant Worker Placement Company (P3MI), with a focus on ethical practices, integrated marketing communication (IMC), as well as opportunities for future strategy development. The approach used is qualitative descriptive through literature study and participatory observation of PT Mitra Sinergi Sukses (MSS), a licensed P3MI that actively utilizes Instagram and official websites to reach prospective migrant workers. The results of the study show four main findings. First, although MSS displays visual consistency in digital branding, its communication strategy has not been integrated across platforms, thus weakening IMC's effectiveness. Second, the level of audience engagement is relatively low, characterized by a lack of interaction and the absence of two-way dialogue on social media. Third, from the aspect of communication ethics, weaknesses were found in the delivery of information, especially the promotion of successful migration without transparency regarding procedures and risks, as well as the use of personal data without adequate explanation or consent. Fourth, although the website provides a destination country-based registration form, there is no structured Customer Relationship Management (CRM) system or audience segmentation strategy. On the other hand, this study identifies significant opportunities for MSS to strengthen its digital presence through the use of artificial intelligence (AI) to increase audience engagement, CRM implementation, and the development of storytelling based on the diaspora community. This study concludes that the shift from one-way promotional communication to ethical, integrated, and data-driven strategies is an essential step in the empowerment of prospective…
creator: Athaya Almira Nur Azzahra
rights: Copyright (c) 2026 Jurnal Ilmiah Teknik Informatika dan Komunikasi https://creativecommons.org/licenses/by-sa/4.0/deed.en
license: deed.en
date: 2026-01-17
publication date: 2026-01-17
volume: 6
number: 1
starting page: 202
ending page: 220
doi: 10.55606/juitik.v6i1.2004

Landasan Teori Metodologi Penelitian dalam Ilmu Komputer: Analisis Pendekatan Kuantitatif dan Kualitatif
type: item
description: This study discusses the theoretical foundations of research methodology in computer science by analyzing quantitative and qualitative approaches. The rapid development of computer science requires appropriate research methods to ensure the validity and reliability of findings. This study aims to examine the characteristics, advantages, limitations, and applications of quantitative and qualitative methods in computer science research. The method used is a literature review of national and international scientific publications relevant to research methodology in computer science. The results show that quantitative approaches are suitable for measurement-based, experimental, and algorithm performance studies, while qualitative approaches are more appropriate for exploratory research, user experience analysis, and system evaluation in social contexts. This study is expected to provide theoretical guidance for researchers in selecting appropriate research methodologies.
creator: Farhan Amar Pramudya
creator: M. Alfatoni Muarrip
creator: Sigit Muslim Anggoro Pratono
creator: Jundi Haqqoni
creator: Radhifan Mardhi
creator: Mhd Furqan
rights: Copyright (c) 2026 Jurnal Ilmiah Teknik Informatika dan Komunikasi https://creativecommons.org/licenses/by-sa/4.0/deed.en
license: deed.en
date: 2026-01-19
publication date: 2026-01-19
volume: 6
number: 1
starting page: 221
ending page: 229
doi: 10.55606/juitik.v6i1.2011

Analisis Tingkat Keberhasilan Pelaksanaan Program 3R di Tingkat Satuan Pendidikan Menggunakan Data Mining dengan Algoritma C4.5
type: item
description: The implementation of the Reduce, Reuse, and Recycle (3R) program in educational institutions plays a strategic role in fostering environmental awareness from an early age; however, its evaluation has often relied on descriptive approaches rather than objective data-driven analysis. This study aims to analyze the level of success of the 3R program implementation in schools and to identify the key factors influencing its success using a data mining approach with the C4.5 algorithm. A quantitative descriptive-analytic method was employed, utilizing primary data collected through observation and documentation of 3R program activities in schools. The data analysis followed the knowledge discovery in databases (KDD) process, including data selection, preprocessing, transformation, modeling, and evaluation. The results indicate that the C4.5 algorithm achieved a classification accuracy of 98.94%, demonstrating excellent model performance. The generated decision tree reveals that student participation is the most influential factor in determining the success of the 3R program, followed by parental involvement and teacher support. These findings suggest that the success of the 3R program is not solely determined by school policies, but largely depends on the active participation of key educational stakeholders. This study provides practical implications for schools and policymakers by offering a data-driven evaluation model that supports more objective decision-making and promotes the integration of environmental programs into the learning process within educational institutions.
creator: Siti Nurjannah
creator: Adam Abdillah
creator: Cynthia Maulida Sari
creator: Nadya Nurchayanti
creator: Sakti Rangga Ramadan
creator: Annida Purnamawati
rights: Copyright (c) 2026 Jurnal Ilmiah Teknik Informatika dan Komunikasi https://creativecommons.org/licenses/by-sa/4.0/deed.en
license: deed.en
date: 2026-01-20
publication date: 2026-01-20
volume: 6
number: 1
starting page: 230
ending page: 243
doi: 10.55606/juitik.v6i1.2014

Quarter Life Crisis Akibat Kebingungan Karier (Pengalaman Hidup Mahasiswa Akhir UNSIKA dalam Perspektif Fenomenologi)
type: item
description: Quarter-life crisis is an emotional state commonly experienced by individuals in the emerging adulthood phase, namely the age range of 18–25 years, especially among final-year students. This condition is characterized by the emergence of anxiety, fear, confusion, and uncertainty regarding the future, particularly in achieving and determining career direction. The phenomenon of quarter-life crisis is generally felt when students are in the final stage of higher education and begin to face the realities of life after college, such as the demands of immediately entering the world of work and determining career choices that align with personal interests, abilities, and expectations. Uncertainty about job opportunities often triggers feelings of doubt and psychological stress. This study aims to determine the meaning of quarter-life crisis due to career confusion in final-year students, and explore their experiences in dealing with this condition. This study uses a qualitative approach with Edmund Husserl's phenomenology method to understand the subjective experiences of informants in depth. The Symbolic Interactionism theory of George Herbert Mead and Herbert Blumer is used as a theoretical basis in analyzing the meaning-making process carried out by students. The results show that final-year students have diverse experiences and meanings in dealing with quarter-life crisis due to career confusion. This meaning is formed through intrapersonal communication processes, such as self-reflection and inner dialogue, which influence how individuals interpret environmental demands and the uncertain future they face.
creator: Hana Amelia
creator: Tri Susanto
creator: Oky Oxygentri
rights: Copyright (c) 2026 Jurnal Ilmiah Teknik Informatika dan Komunikasi https://creativecommons.org/licenses/by-sa/4.0/deed.en
license: deed.en
date: 2026-01-20
publication date: 2026-01-20
volume: 6
number: 1
starting page: 244
ending page: 256
doi: 10.55606/juitik.v6i1.2016

Identifikasi Topik Populer Fandom Alien Stage pada Round 6 Berdasarkan Komentar Youtube Menggunakan Text Mining
type: item
description: The importance of knowing how fandoms respond to something they are interested in, whether it's K-Pop, Anime, or Movies. One of the popular fandoms right now is the Alien Stage fandom, a work of animation created by VIVINOS. This aims to understand popular topics widely discussed among the fandom, especially on applications like YouTube comment sections, which serve as a place for fandom interaction to foster close relationships with each other. However, due to the large volume and number of comments in the comment section, this sometimes presents a challenge for identification. Therefore, using text mining can be a solution to find out popular topics among fandoms, which involves collecting comment data using data crawling, cleaning it during the data preprocessing stage, and extracting keywords using TF-IDF to produce the top 10 keywords. The results show that the characters of Ivan and Till became very popular and widely discussed topics, demonstrating how fans felt emotional connections to the characters and storylines in ROUND 6.
creator: Aviliani Putri
creator: Rouli Doharma
rights: Copyright (c) 2026 Jurnal Ilmiah Teknik Informatika dan Komunikasi https://creativecommons.org/licenses/by-sa/4.0/deed.en
license: deed.en
date: 2026-01-22
publication date: 2026-01-22
volume: 6
number: 1
starting page: 257
ending page: 266
doi: 10.55606/juitik.v6i1.2019

Bauran Komunikasi Pemasaran Pariwisata dalam Meningkatkan Jumlah Wisatawan
type: item
description: This study aims to analyze the implementation of tourism marketing communication mix in increasing the number of visitors at Curup Tujuh Waterfall Destination, Marga Jaya Village, Selagai Lingga District, Central Lampung Regency in 2024. The research background is based on the gap between the high natural tourism potential of the destination and the fluctuation in tourist arrivals. This study employs a qualitative approach with a descriptive method. Data were collected through in-depth interviews, field observations, and documentation studies involving destination managers, village officials, local communities, and tourists. Data analysis was conducted through data reduction, data presentation, and conclusion drawing. The findings indicate that the implementation of the tourism marketing communication mix has not been optimal and integrated. Each element of marketing communication, including advertising, sales promotion, public relations, digital marketing, and word-of-mouth communication, has been applied partially without a clear strategic plan. The use of digital media has not been professionally managed and has not yet succeeded in building a consistent destination image. The increase in tourist arrivals is more influenced by seasonal factors rather than by the effectiveness of marketing communication strategies. Limited message integration and weak collaboration among stakeholders have become major constraints in enhancing the destination’s competitiveness. This study concludes that strengthening an integrated, collaborative, and experience-oriented marketing communication mix is essential to achieve sustainable growth in tourist visits.
creator: Rika Agustina
creator: Immawati Asniar
creator: Achmadi Achmadi
rights: Copyright (c) 2026 Jurnal Ilmiah Teknik Informatika dan Komunikasi https://creativecommons.org/licenses/by-sa/4.0/deed.en
license: deed.en
date: 2026-01-22
publication date: 2026-01-22
volume: 6
number: 1
starting page: 267
ending page: 279
doi: 10.55606/juitik.v6i1.2025

Prediksi Jumlah Penumpang Light Rail Transit (LRT) Palembang Menggunakan Metode Seasonal Autoregressive Integrated Moving Average (SARIMA)
type: item
description: Mass transportation, particularly Light Rail Transit (LRT), plays a crucial role in supporting the modern-era mobility of Palembang's community. With the city's transit-oriented growth and high population density, the increased utilization of LRT presents challenges, such as congestion during holidays and special events, necessitating effective solutions to anticipate changes in passenger numbers. This study aims to design and implement a prediction model using the Seasonal Autoregressive Integrated Moving Average (SARIMA) method to anticipate and forecast the number of Palembang Light Rail Transit (LRT) passengers. By integrating seasonal components into time series analysis, this research focuses on developing a model that can accurately predict fluctuations in LRT passenger numbers, especially during special events or holiday seasons. The SARIMA method is expected to be an effective tool in public transportation management for planning operational sustainability and ensuring optimal services for the Palembang community. The prediction results using the parameter model (0,1,1) (0,1,0) obtained an RMSE value of 57.68 and a Mean Absolute Percentage Error (MAPE) value of 16.69%; thus, the accuracy level achieved is 83.31%."
creator: Aldi Saputra
creator: Dewi Sartika
creator: Rendra Gustriansyah
rights: Copyright (c) 2026 Jurnal Ilmiah Teknik Informatika dan Komunikasi https://creativecommons.org/licenses/by-sa/4.0/deed.en
license: deed.en
date: 2026-01-22
publication date: 2026-01-22
volume: 6
number: 1
starting page: 280
ending page: 291
doi: 10.55606/juitik.v6i1.1932

Makna Komitmen dalam Lirik Lagu “Promise” Karya EXO
type: item
description: Songs as a form of artistic expression have the power to convey deep emotional messages. One of the works that is full of meaning is "Promise" by EXO, which not only serves as entertainment but also as a medium of communication between artists and fans. This study aims to analyze the meaning of commitment in the lyrics of the song "Promise" using Charles Sanders Peirce's semiotic approach. The method used is qualitative descriptive, by interpreting the signs in the lyrics as representations, objects, and interpretants. The results of the analysis show that the lyrics of this song contain messages about loyalty, regret, and determination to stay together in any condition. Commitment is represented as a form of emotional responsibility and a strong desire to improve oneself and maintain relationships. In addition, this study relates the meaning of commitment in songs to interpersonal communication, emphasizing that music can be an effective and profound means of communication in conveying personal and collective messages. These findings show that popular music can serve as a medium for emotional reflection while strengthening the social bond between artists and listeners.
creator: I Wayan Suartawan
creator: Melina Sefani
creator: Astuti Wijayanti
rights: Copyright (c) 2026 Jurnal Ilmiah Teknik Informatika dan Komunikasi https://creativecommons.org/licenses/by-sa/4.0/deed.en
license: deed.en
date: 2026-01-23
publication date: 2026-01-23
volume: 6
number: 1
starting page: 292
ending page: 298
doi: 10.55606/juitik.v6i1.2028

Analisis Ketidakmerataan Cakupan Jaringan 5G di Pulau Jawa Berdasarkan Distribusi Infrastruktur gNodeB
type: item
description: Fifth Generation (5G) New Radio (NR) technology has become a crucial element in the digitalization process in Indonesia, with the initial phase focused on Java Island as the country's main economic region. This study explores the gap in 5G network coverage on Java Island through an analysis of gNodeB infrastructure distribution using descriptive quantitative methods and spatial analysis. The findings indicate that although Java dominates approximately 67.6% of the country's 5G infrastructure, its distribution remains highly uneven. DKI Jakarta achieves almost complete coverage, while West Java, Central Java, and East Java only record coverage rates below 15%, which is limited to metropolitan areas. Technical aspects such as the dominance of the 2.3 GHz mid-band spectrum, low gNodeB density, and the adoption of Non-Standalone (NSA) architecture are the causes of poor coverage and service quality, with throughput ranging from 200–400 Mbps and latency between 20–30 ms. This situation highlights the digital divide on the island of Java, where regencies and sub-urban areas are still lagging far behind. In order to support equitable and inclusive digitalization, a strategy for equal distribution is needed, including multi-band spectrum allocation, accelerating the transition to Standalone (SA) architecture, and developing more equitable infrastructure outside metropolitan centers.
creator: Faliza Martina Ambadar
creator: Panji Bati Asmara
creator: Dwiki Mohamad Rifki
creator: Rustamaji Rustamaji
rights: Copyright (c) 2026 Jurnal Ilmiah Teknik Informatika dan Komunikasi https://creativecommons.org/licenses/by-sa/4.0/deed.en
license: deed.en
date: 2026-01-24
publication date: 2026-01-24
volume: 6
number: 1
starting page: 299
ending page: 311
doi: 10.55606/juitik.v6i1.2029

artikel Analisis Kampanye UMJ Green Campus by Treecycle Project
type: item
description: This study will analyze the "UMJ GREEN CAMPUS" campaign organized by the treecycle project of 5th semester communication science students at Muhammadiyah University of Jakarta, the current environmental conditions at Muhammadiyah University of Jakarta are quite worrying, from scattered garbage to the lack of trees in the campus environment, these things have an extraordinary impact if no action is taken immediately, the fundamental problem of this problem is that the awareness of Muhammadiyah University of Jakarta students regarding environmental concerns is very, very low, as easy as processing waste, there is a lack of social concern by Muhammadiyah University of Jakarta students, after realizing the issues regarding the environment that occur at Muhammadiyah University of Jakarta, the treecycle project which is driven by 5th semester communication science students at Muhammadiyah University of Jakarta under the guidance of lecturer Mrs. Syifa Atasia Utari S.I.Kom, M.Si they created a "UMJ GREEN CAMPUS" campaign program in the hope of providing good changes to the environment of Muhammadiyah University of Jakarta, with a variety of series of programs that are organized they design and planning a better environment for Muhammadiyah University of Jakarta.
creator: Abdurrahman Zaviier
creator: Marsan Almuzaki
creator: Sa'diyah El Adawiyah
rights: Copyright (c) 2026 Jurnal Ilmiah Teknik Informatika dan Komunikasi https://creativecommons.org/licenses/by-sa/4.0/deed.en
license: deed.en
date: 2026-01-24
publication date: 2026-01-24
volume: 6
number: 1
starting page: 312
ending page: 318
doi: 10.55606/juitik.v6i1.2031

Penerapan Digital Wellness dalam Menggunakan Media Sosial untuk Mencegah Pelecehan Daring pada Generasi Z
type: item
description: This study aims to understand the implementation of digital wellness in social media usage as a preventive measure against online harassment among Generation Z. The research employs a qualitative approach with a phenomenological method to explore the in-depth experiences of five informants—active university students and social media users who have encountered online harassment. Data were collected through in-depth interviews and analyzed using the Colaizzi method to identify key themes. The results reveal five significant findings: social media usage patterns among Generation Z, their experiences with online harassment, the meaning of digital symbols in online interactions, the digital wellness strategies implemented, and how digital wellness is understood as a form of harassment prevention. These findings indicate that the experience of online harassment triggers awareness and preventive actions through digital wellness practices, including strategies such as digital detox, account selection, privacy settings, and the removal of specific applications. Theoretically, this study contributes to enriching the study of symbolic interactionism by linking the meaning of digital symbols to experiences of online harassment. Practically, it provides an overview of digital wellness strategies that Generation Z can implement to maintain a balance in social media use and prevent the recurrence of online harassment in the digital space.
creator: Muhammad Rizky
creator: Muzahid Akbar Hayat
creator: Ade Nur Atika Sari
rights: Copyright (c) 2026 Jurnal Ilmiah Teknik Informatika dan Komunikasi https://creativecommons.org/licenses/by-sa/4.0/deed.en
license: deed.en
date: 2026-01-27
publication date: 2026-01-27
volume: 6
number: 1
starting page: 319
ending page: 331
doi: 10.55606/juitik.v6i1.2049

Penerapan Narasi Partisipatoris dalam Penulisan Naskah Video Dokumenter “Dari Rasi Jadi Mimpi: Langkah Menjaga Tradisi”
type: item
description: This final project is entitled “Application of Participatory Narration in the Scriptwriting of the Video Documentary “Dari Rasi Jadi Mimpi: Langkah Menjaga Tradisi””. This work aims to apply a participatory narrative approach in the scriptwriting of a documentary video documentary that represents the efforts of the Kampung Adat Cireundeu community in preserving the Sunda Wiwitan tradition, particularly through the cultural practice of rasi as a symbol of identity and food self-sufficiency. The creation method employs a qualitative approach using observation, in-depth interviews, and documentation. The participatory narrative positions the indigenous community as the primary subject of the storytelling process, with the narrative constructed from the participants’ lived experiences and perspectives. The narrative structure is organized into three stages—introduction, development, and conclusion—to ensure coherence while maintaining the authenticity of the participants’ voices. The results indicate that the participatory narrative approach enhances the representation of social and cultural realities and fosters stronger audience engagement. However, this work also identifies limitations, including the dominance of certain informants, tension between expository and participatory narrative modes, and editorial compromises during the editing process. Despite these limitations, the participatory narrative approach remains relevant for documentary scriptwriting that emphasizes subject participation and the preservation of local cultural values.
creator: Edla Nabilah Elliora
creator: Iwan Koswara
creator: Priyo Subekti
rights: Copyright (c) 2026 Jurnal Ilmiah Teknik Informatika dan Komunikasi https://creativecommons.org/licenses/by-sa/4.0/deed.en
license: deed.en
date: 2026-01-27
publication date: 2026-01-27
volume: 6
number: 1
starting page: 332
ending page: 348
doi: 10.55606/juitik.v6i1.2043

Perancangan dan Implementasi Sistem Otomatisasi Pemesanan dan Pembayaran untuk Layanan Rental Berbasis Web
type: item
description: The costume rental management process often faces challenges in operational inefficiency and limitations in providing an optimal user experience. This research aims to develop and evaluate a web-based costume rental information system for the Wibucosrent platform. Through system development and user experience evaluation, this study seeks to provide a more efficient, integrated, and user-friendly solution for digital costume rental services. The research adopts a case study approach, focusing on system testing in a real-world environment. Data were collected through interviews with administrators and users, as well as system log analysis after implementation. The reduction in transaction processing time is based on a comparison of pre- and post- implementation data, where the average transaction time decreased from 10 minutes to 6 minutes. Additionally, a user satisfaction survey showed an increase in the average score from 3.8 to 4.5 (on a scale of 5) regarding ease of use and service speed. The conclusion of this study is that automation in a costume rental website not only enhances operational efficiency but also improves the quality of user interactions. Thus, implementing this technology has the potential to be a solution for similar industries to adapt to the demands of the digital market.
creator: Muhammad Syahrul Haniawan
creator: Hardika Khusnuliawati
creator: Astri Charolina
rights: Copyright (c) 2026 Jurnal Ilmiah Teknik Informatika dan Komunikasi https://creativecommons.org/licenses/by-sa/4.0/deed.en
license: deed.en
date: 2026-01-28
publication date: 2026-01-28
volume: 6
number: 1
starting page: 349
ending page: 360
doi: 10.55606/juitik.v6i1.1987

Analisis Sentimen Pengunjung terhadap Tempat Wisata di Yogyakarta Menggunakan Support Vector Machine (SVM) dan Linear Discriminant Analysis (LDA)
type: item
description: Tourism is a strategic sector that plays an important role in supporting regional economic development, including in the Special Region of Yogyakarta as one of Indonesia’s leading tourist destinations. High tourism activity has led to an increasing number of visitor reviews on online platforms such as TripAdvisor, which can be utilized to understand tourists’ perceptions and satisfaction levels. The large volume of reviews makes manual analysis ineffective, thus requiring an automated, computation-based approach. This study aims to analyze the sentiment of tourism reviews in Yogyakarta City using the Support Vector Machine (SVM) algorithm with the addition of the Linear Discriminant Analysis (LDA) dimensionality reduction method. The dataset consists of 5,000 tourism reviews that have undergone preprocessing stages, including data cleaning, case folding, tokenization, normalization, stopword removal, and stemming. Text feature representation was performed using the TF-IDF method. Model evaluation was conducted using an 80:20 split between training and testing data, with performance measured using accuracy, precision, recall, and F1-score metrics. The results indicate that the application of LDA to the SVM model improves the balance of classification performance, particularly in precision (77.71%) and F1-score (79.5%), despite a slight decrease in accuracy. Sentiment classification results are dominated by positive sentiment (92.4%), reflecting generally favorable tourist perceptions of destinations in Yogyakarta. This study is expected to serve as a reference for tourism managers in evaluating service quality and facilities based on visitor opinions.
creator: Yuliana Putri
creator: Esi Putri Silmina
rights: Copyright (c) 2026 Jurnal Ilmiah Teknik Informatika dan Komunikasi https://creativecommons.org/licenses/by-sa/4.0/deed.en
license: deed.en
date: 2026-01-29
publication date: 2026-01-29
volume: 6
number: 1
starting page: 361
ending page: 378
doi: 10.55606/juitik.v6i1.2062

Analisis Iklim Komunikasi Organisasi pada Travel Agent Real Bali Holidays
type: item
description: This research is motivated by the highly competitive dynamics of the tourism industry in Bali, which demands effective internal coordination. The study aims to analyze the organizational communication climate implemented at Travel Agent Real Bali Holidays, focusing on the aspects of openness, effectiveness, and communication sustainability. The research method used is qualitative descriptive, with data collection techniques through non-participatory observation, semi-structured interviews, and document studies. Research informants were determined using purposive sampling from management, employees across various divisions, and external partners. The results indicate that the organizational communication climate at Real Bali Holidays is flexible and adaptive to operational needs. Communication openness is evident from the space provided for organization members to convey ideas and constraints without rigid structural barriers. Communication effectiveness is supported by the use of integrated communication channels that ensure message clarity and minimize misunderstandings. Communication sustainability is maintained through consistent interaction patterns in daily work activities, although most practices remain informal. These findings emphasize that a conducive communication climate plays a vital role as the foundation for cross-divisional work coordination. The implication of this research is the need to strengthen the communication system through formal procedure standardization to support organizational sustainability amidst industry competition.
creator: Ni Made Ayu Andriani Ratu Bulan
creator: Anak Agung Ngurah Eddy Supriyadinata Gorda
creator: Melati Budi Srikandi
creator: Decky Cipta Indrashwara
rights: Copyright (c) 2026 Jurnal Ilmiah Teknik Informatika dan Komunikasi https://creativecommons.org/licenses/by-sa/4.0/deed.en
license: deed.en
date: 2026-01-29
publication date: 2026-01-29
volume: 6
number: 1
starting page: 379
ending page: 390
doi: 10.55606/juitik.v6i1.2063