Smart SiMiTi: Design and Implementation of a Modern Information System
DOI:
https://doi.org/10.55606/juisik.v6i2.2335Keywords:
Design Science Research, Modern Information System, Smart Simiti, System Quality, Technology AcceptanceAbstract
This study aims to design, implement, and evaluate Smart SiMiTi as a modern information system developed to support integrated, efficient, and user-friendly data management, reporting, information access, and administrative processes. The study addresses the growing organizational need for an information system that reduces data fragmentation, improves information accuracy, accelerates work processes, and supports data-driven decision-making. A Design Science Research approach combined with an evaluative quantitative method was employed. The research stages included problem identification, requirement analysis, system design, artifact development, implementation, functional testing, and user perception evaluation. The sample consisted of 120 respondents selected through purposive sampling. Data were collected using observation, interviews, document review, system testing, and Likert-scale questionnaires, then analyzed with Partial Least Squares-Structural Equation Modeling using SmartPLS. The findings indicate that Smart SiMiTi successfully fulfilled its primary functional requirements, including user management, data processing, information retrieval, validation, storage, and reporting. Structural model testing revealed that system design quality positively influenced system quality (0.681) and information quality (0.594). System quality significantly affected perceived ease of use (0.472) and perceived usefulness (0.318), while information quality also influenced perceived usefulness (0.429). Furthermore, perceived usefulness positively affected user satisfaction (0.497) and net benefit (0.356), whereas user satisfaction significantly influenced net benefit (0.462). All relationships were statistically significant (p < 0.001), except perceived ease of use and user satisfaction (p = 0.001). The study concludes that Smart SiMiTi's success depends on system design quality, information quality, usability, usefulness, and user satisfaction, while integrating Design Science Research, the Information Systems Success Model, and the Technology Acceptance Model.
References
APJII. (2024). Jumlah pengguna internet Indonesia tembus 221 juta orang. Asosiasi Penyelenggara Jasa Internet Indonesia.
Badan Pusat Statistik. (2025). Cerita data statistik untuk Indonesia: Transformasi digital. Badan Pusat Statistik.
Beck, K., Beedle, M., van Bennekum, A., Cockburn, A., Cunningham, W., Fowler, M., Grenning, J., Highsmith, J., Hunt, A., Jeffries, R., Kern, J., Marick, B., Martin, R. C., Mellor, S., Schwaber, K., Sutherland, J., & Thomas, D. (2001). Manifesto for Agile Software Development.
Bharadwaj, A., El Sawy, O. A., Pavlou, P. A., & Venkatraman, N. (2013). Digital business strategy: Toward a next generation of insights. MIS Quarterly, 37(2), 471–482. https://doi.org/10.25300/MISQ/2013/37:2.3
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319–340. https://doi.org/10.2307/249008
DeLone, W. H., & McLean, E. R. (2003). The DeLone and McLean model of information systems success: A ten-year update. Journal of Management Information Systems, 19(4), 9–30. https://doi.org/10.1080/07421222.2003.11045748
Dybå, T., & Dingsøyr, T. (2008). Empirical studies of agile software development: A systematic review. Information and Software Technology, 50(9–10), 833–859. https://doi.org/10.1016/j.infsof.2008.01.006
Government of Indonesia. (2023). Presidential Regulation Number 82 of 2023 concerning the Acceleration of Digital Transformation and Integration of National Digital Services.
Gregor, S., & Hevner, A. R. (2013). Positioning and presenting design science research for maximum impact. MIS Quarterly, 37(2), 337–355. https://doi.org/10.25300/MISQ/2013/37.2.01
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2022). A primer on partial least squares structural equation modeling (PLS-SEM) (3rd ed.). Sage. https://doi.org/10.1007/978-3-030-80519-7
Hevner, A. R., March, S. T., Park, J., & Ram, S. (2004). Design science in information systems research. MIS Quarterly, 28(1), 75–105. https://doi.org/10.2307/25148625
ISO. (2018). ISO 9241-11:2018 Ergonomics of human-system interaction—Part 11: Usability: Definitions and concepts. International Organization for Standardization.
ISO. (2019). ISO 9241-210:2019 Ergonomics of human-system interaction—Part 210: Human-centred design for interactive systems. International Organization for Standardization.
ISO/IEC. (2022). ISO/IEC 27001:2022 Information security, cybersecurity and privacy protection—Information security management systems—Requirements. International Organization for Standardization.
ISO/IEC. (2023). ISO/IEC 25010:2023 Systems and software engineering—Systems and software Quality Requirements and Evaluation (SQuaRE)—Product quality model. International Organization for Standardization.
Jeyaraj, A. (2020). DeLone and McLean models of information system success: Critical meta-review and research directions. International Journal of Information Management, 54, 102139. https://doi.org/10.1016/j.ijinfomgt.2020.102139
Kuechler, B., & Vaishnavi, V. (2008). On theory development in design science research. European Journal of Information Systems, 17(5), 489–504. https://doi.org/10.1057/ejis.2008.40
Lazar, J., Feng, J. H., & Hochheiser, H. (2017). Research methods in human-computer interaction (2nd ed.). Morgan Kaufmann.
Lewis, J. R. (2018). The System Usability Scale: Past, present, and future. International Journal of Human-Computer Interaction, 34(7), 577–590. https://doi.org/10.1080/10447318.2018.1455307
Lewis, J. R., & Sauro, J. (2009). The factor structure of the System Usability Scale. In M. Kurosu (Ed.), Human centered design (pp. 94–103). Springer. https://doi.org/10.1007/978-3-642-02806-9_12
Nambisan, S., Lyytinen, K., Majchrzak, A., & Song, M. (2017). Digital innovation management: Reinventing innovation management research in a digital world. MIS Quarterly, 41(1), 223–238. https://doi.org/10.25300/MISQ/2017/41:1.03
NIST. (2024). The NIST Cybersecurity Framework (CSF) 2.0. National Institute of Standards and Technology. https://doi.org/10.6028/NIST.CSWP.29
Peffers, K., Tuunanen, T., Rothenberger, M. A., & Chatterjee, S. (2007). A design science research methodology for information systems research. Journal of Management Information Systems, 24(3), 45–77. https://doi.org/10.2753/MIS0742-1222240302
Pemerintah Republik Indonesia. (2023). Peraturan Presiden Nomor 82 Tahun 2023 tentang Percepatan Transformasi Digital dan Keterpaduan Layanan Digital Nasional.
Petter, S., DeLone, W., & McLean, E. R. (2008). Measuring information systems success: Models, dimensions, measures, and interrelationships. European Journal of Information Systems, 17(3), 236–263. https://doi.org/10.1057/ejis.2008.15
Pressman, R. S., & Maxim, B. R. (2020). Software engineering: A practitioner's approach (9th ed.). McGraw-Hill.
Sauro, J., & Lewis, J. R. (2016). Quantifying the user experience: Practical statistics for user research (2nd ed.). Morgan Kaufmann. https://doi.org/10.1016/B978-0-12-802308-2.00002-3
Sommerville, I. (2016). Software engineering (10th ed.). Pearson.
Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003). User acceptance of information technology: Toward a unified view. MIS Quarterly, 27(3), 425–478. https://doi.org/10.2307/30036540
Verhoef, P. C., Broekhuizen, T., Bart, Y., Bhattacharya, A., Qi Dong, J., Fabian, N., & Haenlein, M. (2021). Digital transformation: A multidisciplinary reflection and research agenda. Journal of Business Research, 122, 889–901. https://doi.org/10.1016/j.jbusres.2019.09.022
Vial, G. (2019). Understanding digital transformation: A review and a research agenda. The Journal of Strategic Information Systems, 28(2), 118–144. https://doi.org/10.1016/j.jsis.2019.01.003
Wessel, L., Baiyere, A., Ologeanu-Taddei, R., Cha, J., & Blegind-Jensen, T. (2021). Unpacking the difference between digital transformation and IT-enabled organizational transformation. Journal of the Association for Information Systems, 22(1), 102–129. https://doi.org/10.17705/1jais.00655
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Jurnal ilmiah Sistem Informasi dan Ilmu Komputer
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
